Definitions:

In these conditions, the following definitions apply:

• Client: means the person, firm or company who purchases participation in the training course from Seafish.
• Supplier: Sea Fish Industry Authority ( Seafish), and Seafish approved trainers operating on our behalf.
• Training course: means a scheduled training activity, workshop, briefing, seminar etc provided by Seafish, for which a delivery date has been published, or an online, eLearning or open learning programme provided by Seafish.
• Course materials: means the materials provided by Seafish for the delivery of training (including free online content) and any post course assessment.
• Order: any order from the client to Seafish for the participation in a training course including without limitation a purchase order (in electronic or hard copy form), e-mail, telephone call requesting participation in a training course, or an order submitted via other appropriate means.
• Confirmation: a course is confirmed only when formal confirmation has been issued by Seafish (or the Seafish approved trainer/administrator for that course) that the course is proceeding.
• Booking: when Seafish confirms a course is proceeding and inform the client that places have been reserved for them and the client agrees then a booking has been made.
• Obligation: an obligation exists between the client and Seafish when there is agreement for participation in a training course as defined by the booking. 
• Fee: this means the fee payable for a training course (excluding vat where this may apply). Fees are due once an obligation has been established. Fees may change over time.

Basis of obligation:

The order constitutes a request by the client to participate in a course in accordance with these conditions.

The order shall only be deemed to be accepted when Seafish issues the booking (written acceptance by e-mail of the order). The obligation shall come into force when both the order and booking have been received respectively by the client and the supplier.

The obligation constitutes the entire agreement between the supplier and client(s).

Any descriptive matter or advertising issued by Seafish shall not form part of the obligation.
Any pro-forma quotation provided by Seafish shall not constitute a booking and is only valid for a limited period.

Seafish reserves the right at any time and without notice to withdraw a course or modify the content of any course.

Course fees and payment:

The fee will be confirmed by Seafish in writing. Payment shall be made in advance by bacs, or with prior agreement by means of credit card or an invoice issued by Seafish.

If Seafish increases the fee after the booking and before delivery, then the client shall have the right to cancel its order and receive a full refund of any monies paid.

Transfers, postponements and cancellations:

With prior agreement from Seafish, a client may move trainees between courses or substitute alternative trainees for a course.

Where attendance is cancelled by a client (including no-shows) the full fee will be payable by the client unless otherwise agreed with Seafish.

At Seafish’s discretion, a reduced fee may apply if the cancellation has a minimal impact on the course finances. Cancellations within 48 hrs or no shows will always incur a cost to the client.

Where a course is postponed by Seafish the client would usually be expected to attend the next available date but may request a refund of their fees. The agreed rearranged course constitutes a new booking.

Seafish reserves the right to exclude a trainee from a course or to cancel a booking with a client for any reasonable reason. Fees may still be payable.

Intellectual property rights:

All intellectual property rights arising out of or in connection with the delivery of a Seafish training course and any course materials shall be owned by Seafish.

All course materials are the property of Seafish.

Use of course materials (outwith the training course and related participant self-development) is strictly prohibited and shall constitute an infringement of Seafish’s intellectual property rights.

Client’s obligations:

The client shall ensure that their representatives (trainees) shall behave in an appropriate manner while attending a Seafish training course.

• Unreasonable behaviour will be grounds for a participant being ejected from a training course with no recourse to a refund. Seafish will decide what is unreasonable behaviour.
• The copying of course materials except where this is necessary for the purposes of completing the relevant course is not allowed.
• The use of Seafish course materials in whole or in part for any purposes is only allowed with prior written permission of Seafish (from the onshore training team).

Confidentiality:

Both parties shall keep in strict confidence all information obtained during a training course that it is reasonable to consider as confidential, without the prior approval of all parties. This includes information disclosed by others attending the course.

Warranties, liabilities and disclaimer:

Seafish does not make any representation, guarantee or commitment to the client that the course content shall be error free.

The total liability of Seafish under or in connection with the above shall not exceed the fee which has been paid or is payable pursuant to these conditions.

All representations, warranties and/or terms not expressly set out in these conditions (whether implied by law, conduct, statute or otherwise) shall be excluded to the maximum extent permitted by law.

Force majeure:

Seafish shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control.

Data protection:

All parties agree that they shall comply with the provisions of all applicable data protection legislation to the extent it applies to them.

Communication:

Seafish will communicate with clients via email and telephone.

Seafish will take all reasonable measures to ensure that clients are kept fully informed as needed.

Seafish cannot be responsible for any losses or other issues that result in the failure to receive and read emails within 24 hrs of being sent by Seafish.